How design can change the world on the web: what purpose-driven design looks like post-COVID-19


94% of a potential customer’s first impressions are design-driven. Amazing website design is your best marketing tool.

Elaine Frieman

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How to unify customer data for the best customer experience


Unifying customer data for the best customer experience doesn’t have to be all that difficult! Read this piece for more on how to improve your CX to glean the most insight from your data.

Elaine Frieman

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Key Medium Helps Empower Adults with disAbilities in Pennsylvania and Delaware and Wins 2 Gold Awards


Key Medium Helps Empower Adults with disAbilities in Pennsylvania and Delaware and Wins Two Internationally-Acclaimed Gold Awards

Ali Jaffar

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Key Medium Helps “Drive Workforce Solutions” in Philadelphia for an Alliance and Wins 2 Awards


SEPMA’s website is more of a microsite on the Philadelphia Works website, which we developed earlier in the year. Their old site was unclear and unfocused so we completed a custom website design, focusing on development and site structure as well as on-page SEO. We worked on a content strategy for lead generation and to better connect the manufacturing industry partnership in Southeast PA.

Ali Jaffar

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Achieving a Digital Advantage is Key to Unlocking Insane Growth


Digital growth. There is a lot of buzz around that subject, yet many don’t even know what it exactly means, or how to apply the knowledge that they have.

Ali Jaffar

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Towards Goodness and a Future of Humanness

Philadelphia, PA, : Key Medium is committed to making a difference in our community--read our thinking behind how we are implementing lasting change towards goodness.


A demonstration of compassion, of deeper human connection–is what we collectively must work towards if we are to realize the potential of our collective genius. Our ability to collaborate to tackle the world’s greatest challenges depends on it, and our environment is not waiting for the elections. From systemic racism, global warming, AI and data ethics, to warmongering foreign policy and the ever-changing pace of change, humanity is at an inflection point.

Towards Goodness & a Future of Humanness
Ali Jaffar, CEO of Key Medium, shares his thoughts on the future