User Experience
Key Medium Helps Tackle Food Insecurity in Philadelphia and Wins 6 Awards
A revamped online resource ecosystem launched a year ago has helped 20,000 Philadelphia residents access the information and support they need to turn abandoned vacant lots into community gardens and other open space.
Key Medium Designs 4-Time Award-Winning Personalized Digital Experience for Career-Seekers in Philadelphia
A Streamlined Platform Improves User Experience and Access to Career-Seeker Services and Workforce Solutions
Brand refresh and website redesign help grow membership, awareness for the Bicycle Coalition
Read on about how we helped a 48-year-old coalition grow membership and improve the health, wellness, and communities in Greater Philadelphia.
Mobile-first website design for an anti-vaping campaign for youths in New Jersey
Read how a State Department of Health was able to raise awareness of–and encourage youths towards cessation of smoking and vaping.
How to Test Prototypes for Usability Issues
You’ve just created an amazing website. Now, you need to find out if it’s user friendly. Find out how to test prototypes for usability issues and more.
Rebranding and redesigning for maximum impact: an online resource ecosystem that equips communities to literally grow
Read on about how our pro bono rebrand for the Public Interest Law Center’s Garden Justice Legal Initiative project has worked to equip communities to grow community gardens and open green space.
Award-winning design strategy for Community Integrated Services helps young adults with disabilities
Read more about how we created a new user-friendly digital experience appropriate for Community Integrated Services’ target audience.
Customer Experience vs User Experience
What’s the difference between customer experience vs user experience and do they matter to your business? Find out more about the two elements of customer experience and how you can improve.
New microsite design and enhanced UX moves the needle for women in nontraditional careers
Read about how we implemented enhanced user experience design along with new messaging to promote awareness of nontraditional careers in Philadelphia for women in construction, transit, and manufactoring to move the needle.
Google is Changing: Is SEO Here to Stay?
We’ve been writing lately about all of Google’s new updates from AI first to Google’s search journeys to Google’s contextual signals and it demonstrates how search is changing. That, combined with the 2015 report that social media now drives over one-third of traffic has led some experts to say that ‘SEO is dead’ but that cannot be further from the truth. So, don’t abandon your search engine optimization strategy just yet. Let’s explore the fact that Google is changing but is SEO here to stay?
